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Jeannie Walters

About

Customer experience and patient experience speaker, writer and consultant with more than 20 years experience in assisting all types of companies, including Fortune 500. Specialties include in-depth experience evaluations, customer journey mapping, user experience analysis, and leading workshops and trainings. The trademarked process of Customer Experience Investigation™ (CXI®) is a specialty, along with micro-moments in the customer journey. Specialties: Customer Experience Consulting Customer Journey Mapping Customer Experience Research Customer Experience Qualitative Evaluation Patient Experience Digital Experience Evaluation Social Customer Care Employee Engagement Financial Services Customer Processes Usability, Communications, Research, and Positioning Software-As-A-Service (SaaS) Customer Experience Online Community 
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Respond to the real needs of the company
Company Spotlight in Tech
Channel IQ
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Andy Walker
Nexus A.I.
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Phil Alexander
NestEgg
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Brilliant
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Jeff Mariola
AIT Worldwide Logistics
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Vaughn Moore
Encompass AV
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Eat Purely
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Jeremiah Green
Lightstream
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Stu Grubbs
Middleground IT
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Sagar Pandya
Wi-Tronix, LLC
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Larry Jordan
First Communications
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Margi Shaw
NuCurrent
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Jacob Babcock
Blue Nova Technology
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Nathaniel Smith
Newark element14
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Tamara Jurgenson
All Terrain
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Sarah Eck-Thompson
Muses App
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Shirley Yang
Avail
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Ryan Coon
Lawson Products
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Michael DeCata
Kamea Networks & Technology
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Chach DalSanto
Sandstorm Design
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Sandy Marsico
CarAdvise
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Elements Holdings Group & Subsidiaries
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Rick Hammell
Edovo
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Brian Hill
Soothe
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Chris To
ParqEx
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Vivek Mehra
LOGIC GATE
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Matt Kunkel
Northwestern Mutual Chicago
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Nathan Kinzinger
Rippleshot
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Canh Tran
Pro Material Solutions
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Jerry Freeman
Vous Vitamin, LLC
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Arielle Levitan
SURYA Electronics
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Bruce Gianpetro
Chicago Innovation Exchange
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John Flavin
ActiveCampaign
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Jason VandeBoom
Ocient
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Chris Gladwin
SMS Assist, LLC
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Taylor Rhodes
SP+ (SP Plus)
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Marc Baumann
Tovala
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David Rabie
Infiniteach
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Katie Hench
CTS Computers
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Tyler Wallace
SiNode Systems
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Samir Mayekar
Winston Privacy
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City Tech Collaborative
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Brenna Berman
AVANT
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Drew Lydecker
EagleRail Container Logistics
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Mike Wychocki
ExerciseBuddy
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David Geslak
BlueGrace Logistics
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Alisha Greenwald
Tanvas
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Greg Topel
SoloInsight Inc.
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Farhan Masood