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Experience investigators by 360Connext

General Info
Jeannie Walters
Oak Park, IL
0-10

About

Our proprietary Customer Experience Investigation™ process serves mid-market and larger companies to bring back emotional feedback from customers and employees, evaluate the in and outs of the customer journey, and what your customers get ticked off about and expect from you. Customer expectations (and how to exceed them) are harder to figure out unless you bring in a third-party for an outside-in perspective. There is one catch, though. Customer Experience Investigation™ by 360Connext is for enlightened leaders that are willing to peel back the layers off everything - employees, processes, customers and more - and are ready to find out the good and the bad. But there are long term solutions. Leaders just have to be prepared to hear the truth. If you're up for that, you can expect results like: • Increased renewal and loyalty from current customers • Improved engagement from employees • Better usability and traction in online experiences including social media • Clear understanding of customer wants and needs.
Videos (1)
Respond to the real needs of the company
Company Spotlight in Tech
ActiveCampaign
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Jason VandeBoom
Solving IT
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Paul Taylor
First Communications
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Margi Shaw
Ensono
videos (2)
Tim Beerman
SP+ (SP Plus)
videos (1)
Marc Baumann
The Climate Corporation
videos (1)
Corbett Kull
Regroup Therapy
videos (1)
David Cohn
Shiftgig
videos (3)
Eddie Lou
Clear Automation, LLC
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John DeBlasio
Raise The Bar Consulting
videos (1)
Aaron Levy
MFV Expositions
videos (1)
Rob Lancit
Steadfast Networks
videos (2)
Karl Zimmerman
Cision
videos (1)
Kevin Akeroyd
NodeSource
videos (1)
Joe McCann
Devbridge Group
videos (1)
Aurimas Adomavicius
ThinkCERCA
videos (1)
Eileen Murphy
NowSecure
videos (1)
Andrew Hoog
Scientel Solutions
videos (1)
Nelson Santos
Inquidia
videos (1)
Steve Miller
Doblin
videos (2)
CTS Computers
videos (1)
Tyler Wallace
eComfort.com
videos (1)
Pavel Sokolovsky
Muses App
videos (1)
Shirley Yang
Highland Solutions
videos (1)
Jeff Nixon
i.c.stars
videos (1)
Sandee Kastrul
Origin Ventures
videos (1)
Steve Miller
SmartSource Inc.
videos (1)
Joe Iovinelli
SourceOne Global Partners
videos (1)
Jesse Lopez
Public Good Software, Inc.
videos (3)
Melissa Anderson
GuardianVets
videos (1)
John Dillon
ExteNet Systems, Inc.
videos (1)
Ross Manire
Proxfinity
videos (1)
Mitch Carrel
InstruMMents Inc.
videos (1)
Mladen Barbaric
Call One Inc.
videos (3)
Chris Surdenik
Mediafly
Carson Conant
10th Magnitude
videos (1)
Alex Brown
Charlie
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Aaron Frazin
Earlybird Software
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Andrew Parnell
Catalytic
videos (1)
Jeff Grisenthwaite
Intelligent Medical Objects
videos (1)
Frank Naeymi-Rad
TimeZoneOne
videos (1)
Daniel Thomas
CarAdvise
videos (1)
Page Vault
videos (1)
Jeffrey Eschbach
LaunchPad Lab
videos (1)
Tom Cullen
Wi-Tronix, LLC
videos (1)
Larry Jordan
Dolphin Rose Music and Media Worldwide
videos (1)
Dylan Jordan
BMW Technology Corporation
videos (1)
Randy Cavaiani
Sunderland Coaching
videos (1)
Debra Sunderland