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Experience investigators by 360Connext

General Info
Jeannie Walters
Oak Park, IL
0-10

About

Our proprietary Customer Experience Investigation™ process serves mid-market and larger companies to bring back emotional feedback from customers and employees, evaluate the in and outs of the customer journey, and what your customers get ticked off about and expect from you. Customer expectations (and how to exceed them) are harder to figure out unless you bring in a third-party for an outside-in perspective. There is one catch, though. Customer Experience Investigation™ by 360Connext is for enlightened leaders that are willing to peel back the layers off everything - employees, processes, customers and more - and are ready to find out the good and the bad. But there are long term solutions. Leaders just have to be prepared to hear the truth. If you're up for that, you can expect results like: • Increased renewal and loyalty from current customers • Improved engagement from employees • Better usability and traction in online experiences including social media • Clear understanding of customer wants and needs.
Videos (1)
Respond to the real needs of the company
Company Spotlight in Tech
Slack and Company
videos (1)
Gary Slack
GuardianVets
videos (1)
John Dillon
Elements Holdings Group & Subsidiaries
videos (1)
Rick Hammell
ExerciseBuddy
videos (1)
David Geslak
NowSecure
videos (1)
Andrew Hoog
Sentact
videos (1)
Chris Dube
FactSet
videos (1)
Mike Giordano
Fuzzy Math
videos (2)
Mark Baldino
ExteNet Systems, Inc.
videos (1)
Ross Manire
Aginity
videos (1)
Doug Grimsted
onShore Security
videos (1)
Stel Valavanis
Nexus A.I.
videos (1)
Phil Alexander
Blue1647
videos (1)
Emile Cambry
Vertex Software
videos (1)
Dan Murray
INOA Ventures
videos (1)
Paul Gustafson
BCDVideo
videos (3)
Jeff Burgess
Avail
videos (2)
Ryan Coon
First Communications
videos (1)
Margi Shaw
Blue Nova Technology
videos (1)
Nathaniel Smith
The Ballast Group
videos (2)
Kellee Johnson
Origin Ventures
videos (1)
Steve Miller
TurboAppeal Inc
videos (1)
JOHN GUIDOS
UrbanBound
videos (1)
Michael Krasman
MSDSonline
videos (1)
Glenn Trout
Keeper Security, Inc.
videos (2)
Darren Guccione
Artisan Talent
videos (2)
Bejan Douraghy
Soothe
videos (1)
Chris To
Ocient
videos (1)
Chris Gladwin
Chowly
videos (1)
Sterling Douglass
Adeptia
videos (1)
Lou Ennuso
Allant Group
videos (2)
Gaurav Issar
TechNexus
videos (1)
Terry Howerton
4C Insights
videos (2)
Alok Choudhary
Fuse Digital Marketing
videos (1)
Justin Duff
Catalytic
videos (1)
SimpleRelevance, Inc.
videos (2)
Erik Severinghaus
One North Interactive
videos (1)
John Simpson
Emmi Solutions
videos (1)
Devin Gross
CloudCraze
videos (1)
Ray Grady
Forte Group
videos (2)
Steve Kreynin
Hyde Park Venture Partners
videos (1)
Guy Turner
Catalytic
videos (1)
Jeff Grisenthwaite
ReviewTrackers
videos (2)
Chris Campbell
Rubicon Technology
videos (1)
Bill Weissman
Newark element14
videos (1)
Tamara Jurgenson
Chicago Inno
videos (1)
Will Flanagan
Peanut App
videos (1)
Michelle Kennedy
DialogTech Inc.
videos (1)
IRVIN SHAPIRO