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Experience investigators by 360Connext

General Info
Jeannie Walters
Oak Park, IL
0-10

About

Our proprietary Customer Experience Investigation™ process serves mid-market and larger companies to bring back emotional feedback from customers and employees, evaluate the in and outs of the customer journey, and what your customers get ticked off about and expect from you. Customer expectations (and how to exceed them) are harder to figure out unless you bring in a third-party for an outside-in perspective. There is one catch, though. Customer Experience Investigation™ by 360Connext is for enlightened leaders that are willing to peel back the layers off everything - employees, processes, customers and more - and are ready to find out the good and the bad. But there are long term solutions. Leaders just have to be prepared to hear the truth. If you're up for that, you can expect results like: • Increased renewal and loyalty from current customers • Improved engagement from employees • Better usability and traction in online experiences including social media • Clear understanding of customer wants and needs.
Videos (1)
Respond to the real needs of the company
Company Spotlight in Tech
SmartSource Inc.
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Joe Iovinelli
Seller Labs
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Jeff Cohen
EZLinks Golf
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Gary Cohen
VineSprout Public Relations
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Ben Pavlovic
InvestHER Ventures
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Cayla Weisberg
PowerReviews
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Sara Rossio
Fusion92
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Matt Murphy
FLEx Lighting
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Mike Casper
RKON Technologies
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Jeff Mullarkey
MSDSonline
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Glenn Trout
Tanvas
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Greg Topel
Edovo
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Brian Hill
Stratosphere Networks, LLC
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Kevin Rubin
Specifix
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10th Magnitude
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Alex Brown
Tovala
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David Rabie
Fuse Digital Marketing
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Justin Duff
Champion Healthcare Technologies
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Peter Casady
King Devick Technologies, Inc.
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Danielle Leong
Squadhelp.com
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Darpan Munjal
Truss Holdings, Inc.
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Bobby Goodman
FactSet
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Mike Giordano
Reltio
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Manish Sood
Catalytic
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Jeff Grisenthwaite
Proxfinity
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Mitch Carrel
Bacon Sports
videos (2)
Rob Cressy
Novatio Solutions
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Gokul Solai
Charlie
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Aaron Frazin
AutonomyWorks
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David Friedman
1871
videos (2)
Howard Tullman
TappedIn
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Joseph Sheahan
ANKO Technologies Corp
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Anatoliy Kolodkin
Forte Group
videos (2)
Steve Kreynin
Maven Wave
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Brian Farrar
Clear Automation, LLC
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John DeBlasio
Keono
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Michael Medema
Framework IT
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John Fakhoury
Call One Inc.
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Chris Surdenik
Allant Group
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Gaurav Issar
Emerging Technologies, Inc.
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Inna Berkovich
Foxtrot
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Michael LaVitola
Signature Retail Services
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Dan Perry
Intelligent Medical Objects
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Frank Naeymi-Rad
NodeSource
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Joe McCann
Sixième Son
videos (2)
Colleen Fahey
GuardianVets
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John Dillon
Mattersight
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Kelly Conway
Vanco International
videos (1)
Brad Corbin