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Experience investigators by 360Connext

General Info
Jeannie Walters
Oak Park, IL
0-10

About

Our proprietary Customer Experience Investigation™ process serves mid-market and larger companies to bring back emotional feedback from customers and employees, evaluate the in and outs of the customer journey, and what your customers get ticked off about and expect from you. Customer expectations (and how to exceed them) are harder to figure out unless you bring in a third-party for an outside-in perspective. There is one catch, though. Customer Experience Investigation™ by 360Connext is for enlightened leaders that are willing to peel back the layers off everything - employees, processes, customers and more - and are ready to find out the good and the bad. But there are long term solutions. Leaders just have to be prepared to hear the truth. If you're up for that, you can expect results like: • Increased renewal and loyalty from current customers • Improved engagement from employees • Better usability and traction in online experiences including social media • Clear understanding of customer wants and needs.
Videos (1)
Respond to the real needs of the company
Company Spotlight in Tech
onShore Security
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Stel Valavanis
CBIZ, Inc.
Jerome Grisko
FactSet
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Mike Giordano
Netrix, LLC.
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Rob Dang
Muses App
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Shirley Yang
Savvo Digital Sommelier Solutions
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Joseph Sheahan
CTS Computers
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Tyler Wallace
TappedIn
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Joseph Sheahan
Sentact
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Chris Dube
BallotReady
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Alex Niemczewski
Phoenix Business Solutions
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Peggy Hrindak
Reltio
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Manish Sood
Rubicon Technology
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Bill Weissman
DragonSpears
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Patrick Emmons
Jiobit
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Infiniteach
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Katie Hench
TurboAppeal Inc
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JOHN GUIDOS
Catalytic
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4C Insights
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Alok Choudhary
Strata Decision Technology
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Dan Michelson
LOGIC GATE
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Matt Kunkel
Regroup Therapy
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David Cohn
Gympass
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Sean Flynn
10th Magnitude
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Alex Brown
Mimo Monitors
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Braviant Holdings
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Stephanie Klein
ExerciseBuddy
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David Geslak
Heidolph NA
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Jim Dawson
Mandarin Communications Group
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John Robinson
Raise The Bar Consulting
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Aaron Levy
i.c.stars
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Sandee Kastrul
PowerReviews
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Sara Rossio
BMW Technology Corporation
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Randy Cavaiani
Reliefwatch
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Daniel Yu
Future Founders
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Scott Issen
alligatortek
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Sid Bala
Cityzenith
Channel IQ
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Andy Walker
SURYA Electronics
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Bruce Gianpetro
Ocient
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Chris Gladwin
Specifix
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Chicago Inno
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Will Flanagan
Devbridge Group
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Aurimas Adomavicius
FLEx Lighting
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Mike Casper
Jobbatical
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Karoli Hindriks
Lightstream
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Stu Grubbs
City Tech Collaborative
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Brenna Berman
CityBase
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Mike Duffy