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Experience investigators by 360Connext

General Info
Jeannie Walters
Oak Park, IL
0-10

About

Our proprietary Customer Experience Investigation™ process serves mid-market and larger companies to bring back emotional feedback from customers and employees, evaluate the in and outs of the customer journey, and what your customers get ticked off about and expect from you. Customer expectations (and how to exceed them) are harder to figure out unless you bring in a third-party for an outside-in perspective. There is one catch, though. Customer Experience Investigation™ by 360Connext is for enlightened leaders that are willing to peel back the layers off everything - employees, processes, customers and more - and are ready to find out the good and the bad. But there are long term solutions. Leaders just have to be prepared to hear the truth. If you're up for that, you can expect results like: • Increased renewal and loyalty from current customers • Improved engagement from employees • Better usability and traction in online experiences including social media • Clear understanding of customer wants and needs.
Videos (1)
Respond to the real needs of the company
Company Spotlight in Tech
ITPeopleNetwork
videos (2)
Amit Dutta
Braviant Holdings
videos (1)
Stephanie Klein
SmartSource Inc.
videos (1)
Joe Iovinelli
Active Graphics
videos (1)
Jeremy Hayes
First Communications
videos (1)
Margi Shaw
Chicago Inno
videos (1)
Will Flanagan
Stratosphere Networks, LLC
videos (3)
Kevin Rubin
Jellyvision
videos (2)
Tom Haley
MFV Expositions
videos (1)
Rob Lancit
Techstars Chicago
videos (1)
Troy Henikoff
Trading Technologies
videos (1)
Rick Lane
Tenant Cloud
videos (1)
Joseph Edgar
Broadwind Energy
videos (1)
Peter Duprey
Highland Solutions
videos (1)
Jeff Nixon
Aprimo
videos (1)
John Stammen
Integrated Project Management
videos (1)
Mike McLeod
SP+ (SP Plus)
videos (1)
Marc Baumann
RedShelf
videos (1)
Greg Fenton
Spotlite (part of Rally Health)
videos (1)
Chris Hill
Scientel Solutions
videos (1)
Nelson Santos
Narrative Science
videos (1)
Stuart Frankel
Swap Motors
videos (1)
Sanjay Patel
Waident Technology Solutions
videos (1)
John Ahlberg
Encompass AV
videos (1)
Table XI
videos (1)
Mark Rickmeier
NowSecure
videos (1)
Andrew Hoog
CALIBR Merchant Solutions
videos (1)
Raymond Siffel
Page Vault
videos (1)
Jeffrey Eschbach
Savvo Digital Sommelier Solutions
videos (1)
Joseph Sheahan
Raise The Bar Consulting
videos (1)
Aaron Levy
INXPO
videos (1)
Malcolm Lotzof
onShore Security
videos (1)
Stel Valavanis
Framework CareFree IT
videos (1)
Ben Kohn
Signature Retail Services
videos (1)
Dan Perry
Newark element14
videos (1)
Tamara Jurgenson
3Discovered
videos (1)
Peer Munck
TurboAppeal Inc
videos (1)
JOHN GUIDOS
Northwestern Mutual Chicago
videos (1)
Nathan Kinzinger
Snap36
videos (1)
Jeff Hunt
Akouba
videos (1)
Chris Rentner
Jiobit
videos (2)
Chris Houghton
Heidolph NA
videos (1)
Jim Dawson
physIQ
videos (1)
Gary Conkright
Dolphin Rose Music and Media Worldwide
videos (1)
Dylan Jordan
Ensono
videos (2)
Tim Beerman
Insuresoft
videos (1)
Tony Villa
One North Interactive
videos (1)
John Simpson
SMB Help Desk, Inc.
videos (1)
Matthew Cleaver