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Experience investigators by 360Connext

General Info
Jeannie Walters
Oak Park, IL
0-10

About

Our proprietary Customer Experience Investigation™ process serves mid-market and larger companies to bring back emotional feedback from customers and employees, evaluate the in and outs of the customer journey, and what your customers get ticked off about and expect from you. Customer expectations (and how to exceed them) are harder to figure out unless you bring in a third-party for an outside-in perspective. There is one catch, though. Customer Experience Investigation™ by 360Connext is for enlightened leaders that are willing to peel back the layers off everything - employees, processes, customers and more - and are ready to find out the good and the bad. But there are long term solutions. Leaders just have to be prepared to hear the truth. If you're up for that, you can expect results like: • Increased renewal and loyalty from current customers • Improved engagement from employees • Better usability and traction in online experiences including social media • Clear understanding of customer wants and needs.
Videos (1)
Respond to the real needs of the company
Company Spotlight in Tech
Mandarin Communications Group
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John Robinson
PowerReviews
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Sara Rossio
Steadfast Networks
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Karl Zimmerman
InvestHER Ventures
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Cayla Weisberg
Doblin
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ADP
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Chris Collins
LED Gaming
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Steven De Mar
Amount
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Adam Hughe
FLEx Lighting
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Mike Casper
Netrix, LLC.
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Rob Dang
Soothe
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Chris To
ParqEx
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Vivek Mehra
Pearachute
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Desiree Vargas Wrigley
Steadfast.net
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James Webb
i.c.stars
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Sandee Kastrul
Lawson Products
videos (2)
Michael DeCata
Vertex Software
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Dan Murray
ITPeopleNetwork
videos (2)
Amit Dutta
The LISA App, LLC
videos (1)
Robert Richmond
Truss Holdings, Inc.
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Bobby Goodman
Raise The Bar Consulting
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Aaron Levy
Jiobit
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Vanco International
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Brad Corbin
Elevate
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Larry Bak
Intellihot
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Sridhar Deivasigamani
Allant Group
videos (2)
Gaurav Issar
Strata Decision Technology
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Dan Michelson
NestEgg
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NowSecure
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Andrew Hoog
AMPY
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Tejas Shastry
Cleverbridge
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Craig Vodnik
DefendEdge
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Lewis Borsellino
CBIZ, Inc.
Jerome Grisko
SAP Fieldglass
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Jai Shekhawat
AArete
videos (2)
Loren Trimble
Specifix
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Origin Ventures
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Steve Miller
TimeZoneOne
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Daniel Thomas
Highland Solutions
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Jeff Nixon
Regroup Therapy
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David Cohn
Multiple, Inc.
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Dave Mason
Aginity
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Doug Grimsted
Eat Purely
videos (2)
Jeremiah Green
TextNinja Co.
videos (1)
JIM RAMIREZ
Impact Engine
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Jessica Droste Yagan
Eved
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Talia Mashiach
Business Technology Partners
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Todd Perlman
Drivin
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Kayne Grau