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Experience investigators by 360Connext

General Info
Jeannie Walters
Oak Park, IL
0-10

About

Our proprietary Customer Experience Investigation™ process serves mid-market and larger companies to bring back emotional feedback from customers and employees, evaluate the in and outs of the customer journey, and what your customers get ticked off about and expect from you. Customer expectations (and how to exceed them) are harder to figure out unless you bring in a third-party for an outside-in perspective. There is one catch, though. Customer Experience Investigation™ by 360Connext is for enlightened leaders that are willing to peel back the layers off everything - employees, processes, customers and more - and are ready to find out the good and the bad. But there are long term solutions. Leaders just have to be prepared to hear the truth. If you're up for that, you can expect results like: • Increased renewal and loyalty from current customers • Improved engagement from employees • Better usability and traction in online experiences including social media • Clear understanding of customer wants and needs.
Videos (1)
Respond to the real needs of the company
Company Spotlight in Tech
Geofeedia
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Phil Harris
InvestHER Ventures
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Cayla Weisberg
Pro Material Solutions
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Jerry Freeman
Reliefwatch
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Daniel Yu
Techstars Chicago
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Troy Henikoff
Current Media
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Dan Novaes
XSELL Technologies
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Matt Coughlin
Swap Motors
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Sanjay Patel
BallotReady
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Alex Niemczewski
The LISA App, LLC
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Robert Richmond
Eat Purely
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Jeremiah Green
Fusion92
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Matt Murphy
Edovo
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Brian Hill
Mattersight
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Kelly Conway
ExerciseBuddy
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David Geslak
Kapow
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Chris Brown
SAP Fieldglass
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Jai Shekhawat
Intellihot
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Sridhar Deivasigamani
Hireology
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NOW Foods
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Jim Emme
AVANT
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Drew Lydecker
Impact Engine
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Jessica Droste Yagan
LaunchPad Lab
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Tom Cullen
Active Graphics
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Jeremy Hayes
Gympass
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Sean Flynn
Medcor
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Curtis Smith
Elevate
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Larry Bak
Inquidia
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Steve Miller
Solving IT
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Paul Taylor
10th Magnitude
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Alex Brown
Emmi Solutions
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Devin Gross
BMW Technology Corporation
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Randy Cavaiani
Dealer Inspire
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Joe Chura
CTS Computers
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Tyler Wallace
Sunderland Coaching
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Debra Sunderland
Chicago Inno
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Will Flanagan
ITPeopleNetwork
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Amit Dutta
Infiniteach
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Katie Hench
Intersog
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Igor Fedulov
MFV Expositions
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Rob Lancit
KENTECH Consulting Inc.
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Kenneth Coats
Goby
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Helee Lev
Rippleshot
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Canh Tran
All Terrain
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Sarah Eck-Thompson
Intetics, Inc.
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555 International
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James Geier
Tock and The Alinea Group
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Nick Kokonas
Kamea Networks & Technology
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Chach DalSanto