General Info
Matt Coughlin
Chicago, IL
101-500
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About
Mission
Changing the world by providing customer centric engagement powered by analytical insights unleashing partner growth for years to come. Description XSELL digital commerce processes and technologies give our clients granular insights into the characteristics, behaviors and attitudes of their customers. This data captures a clear "Voice of the Customer" that is used to influence decision making around: - Identifying new customers - Engaging existing customers - Increasing sales - Increasing web traffic - Lowering cost of service XSELL employs collegiate, tech savvy, ambitious, multi-tasking geniuses as BRANDBASSADORS to manage the chat and social networking channels for our clients. These BRANDBASSADORS are experts in the area that they are supporting (fashion, financial services, hospitality and consumer electronics). The BRANDBASSADORS are the "Voice of the Client" and are repsonsible for providing an unmatched online customer service experience for our clients.
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