John Dillon is the founder of GuardianVets, a tele-health platform that allows veterinarians to communicate with pet owners and treat their patients after hours. Dillon discusses the importance of keeping team members happy and well taken care of. He explains that nothing is worth losing the right people for the business- if sacrificing some capital to pay higher wages in the early stages of a business is necessary to keep hard working, qualified team members on board, then that will pay off in the long run. Opening a line of communication with team members is key in keeping them happy and as a result they will become advocates of the company. He also talks about the challenges one might face in trying to build company culture with a remote team and reiterates the importance of communication. For more on GuardianVets and John Dillon, watch the full BizCast video.