Loading Preparing Cameras

Mattersight

General Info
Kelly Conway
Chicago, IL
101-500

About

Mattersight's mission is to help brands have more effective and effortless conversations with their customers. Using a suite of innovative personality-based software applications, Mattersight can analyze and predict customer behavior based on the language exchanged during service and sales interactions. This insight can then facilitate real-time connections between customers and the agents best capable of handling their needs. Mattersight's patented stack of SaaS applications has influenced hundreds of millions of shorter, more satisfying customer interactions. Organizations across the Financial Services, Healthcare, and Telco industries rely on Mattersight to drive customer retention, employee engagement, and operating efficiency. Research documents the average return on investment for these organizations is 344%. To learn more about how Mattersight can help your company, please visit www.Mattersight.com.

Specialties

Analytics, Big Data, Customer Experience, Customer Satisfaction, Speech Analytics, Predictive Analytics, Call Recording & Screen Capture, Performance Management, Sales, Collections, Customer Retention, Fraud, Back Office Operations, Call Center, Contact Center
Videos (1)
Improve Sales And Service With Personality-Based Software
Company Spotlight in Tech
Eved
videos (1)
Talia Mashiach
SourceOne Global Partners
videos (1)
Jesse Lopez
Emmi Solutions
videos (1)
Devin Gross
One North Interactive
videos (1)
John Simpson
Sentact
videos (1)
Chris Dube
Lightstream
videos (2)
Stu Grubbs
Geofeedia
videos (1)
Phil Harris
3Discovered
videos (1)
Peer Munck
Reliefwatch
videos (1)
Daniel Yu
Vertex Software
videos (1)
Dan Murray
Rise Interactive
videos (1)
Jon Morris
DialogTech Inc.
videos (1)
IRVIN SHAPIRO
Cleverbridge
videos (1)
Craig Vodnik
Scientel Solutions
videos (1)
Nelson Santos
Highland Solutions
videos (1)
Jeff Nixon
Cloudbakers
videos (1)
Mitch Greenwald
EagleRail Container Logistics
videos (1)
Mike Wychocki
AMPY
videos (1)
Tejas Shastry
HS2 Solutions
videos (1)
Phil Hollyer
ExerciseBuddy
videos (1)
David Geslak
Earlybird Software
videos (1)
Andrew Parnell
Shift7 Digital
videos (1)
Andrew Walker
HERE
videos (1)
AAron Dannenbring
Label Insight, Inc.
videos (2)
Dagan Xavier
physIQ
videos (1)
Gary Conkright
Stratosphere Networks, LLC
videos (3)
Kevin Rubin
SmartSource Inc.
videos (1)
Joe Iovinelli
UrbanBound
videos (1)
Michael Krasman
CloudCraze
videos (1)
Ray Grady
Chowly
videos (1)
Sterling Douglass
Helix
AAron Dannenbring
onShore Security
videos (1)
Stel Valavanis
Charlie
videos (1)
Aaron Frazin
GuardianVets
videos (1)
John Dillon
Business Technology Partners
videos (1)
Todd Perlman
The Novo Group
videos (1)
Kelly Renz
Fooda
videos (1)
Orazio Buzza
Brain.fm
videos (1)
Daniel Clark
Newark element14
videos (1)
Tamara Jurgenson
HubTran
videos (1)
Matt Bernstein
First Communications
videos (1)
Margi Shaw
Fuse Digital Marketing
videos (1)
Justin Duff
Intellihot
videos (1)
Sridhar Deivasigamani
Braviant Holdings
videos (1)
Stephanie Klein
4C Insights
videos (2)
Alok Choudhary
SAP Fieldglass
videos (1)
Jai Shekhawat
Bacon Sports
videos (2)
Rob Cressy
Regroup Therapy
videos (1)
David Cohn