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Why VP Brad Factor Is Growing His Business Through Relationship Building

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As the leader of a family business that’s been operating since 1964, Brad Factor, VP of Chicago Messenger Service, has to build strong relationships with his clients and employees. Chicago Messenger Service brokers all of your transportation and logistical for servicing the Chicagoland area as well as the state of Illinois, Indiana and Wisconsin. Brad tells us that when you’re growing your business, “it’s not what you know, it’s who you know.” How does Brad plan to continue competing with companies like Uber and Lyft? Find out in this exclusive interview.