With over 50 years of digital production experience, The Alliance Labs works with young adults to train them for the world of digital arts and communication. Founder and President, Jon Schickedanz, finds that his biggest challenge is absorbing panic in order to maintain the progress of his team. As a leader, he emphasizes the importance of the team effort while celebrating successes and bearing more of the burden when experiencing losses. What does Jon Schickedanz cite as the main reason businesses grow? Find out why it’s not customer satisfaction in this next video.