12/07/2017
Hepatitis striked. Sales dropped 92%. How was Zack Sklar, Owner of Peas & Carrots Hospitality Group, able to rebound from such a huge challenge? According to Zack, being honest and transparent throughout the whole situation was key to retaining the respect of his customer base. Zack is not alone in this mindset. According to The Edward Lowe Foundation, any company stands to benefit from from a reputation of honesty and integrity. Through the power of word of mouth, Zack’s story of being transparent when handling the challenge spread and the reputation of his restaurant was able to make a full recovery. What is Zack doing now to continue running a transparent and cost effective business? Find out more.
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