Vlad Moldavskiy, Partner and Head of Digital at Mabbly, is committed to building an easy and effective way for businesses to maintain their culture. Mabbly, a full-service integrated marketing and advertising agency, brings together strategists, data scientists, PhDs and developers alike in order to develop and execute a brand strategy. In a recent article by Inc., it is stated that “As brands become established, they are at risk of becoming overly focused on growth. Yet, growth alone is not a substitute for purpose.” Vlad and his team are relentlessly focused on making the values that their clients’ companies are founded on present in the everyday business culture. How has Vlad been able to double the customer service scores of the businesses he works with? Find out.