“It’s like we are painting a flying plane,” says Brynn Michelich, COO of Jellyvision, in reference to her ever-changing business. Brynn works everyday to find an effective balance between serving Jellyvision’s users, customers and clients. In order to combat her daily challenges, Brynn has learned to listen to her employees more than speak. By providing a listening ear and never getting too comfortable, Brynn is able to trust her employees to solve issues and continue to be flexible. What challenges is Brynn looking forward to taking on this year? Find out in this interview.