GEMS World Academy Chicago is a Pre-K through 12th grade private school in the city of Chicago. Thomas Cangiano, the Head of School at GEMS World Academy Chicago says the biggest challenge in this setting is handling the high turnover rates and settling down the environment enough to establish accountability among the leaders. Understanding the culture and the people in a school is important, and doing one’s own due diligence helps to better understand the community and align everyone around a central mission. Having a neutral emotional path helps Thomas make smarter decisions and ensure everyone is pulling each other in the same direction. Learn more about Thomas Cangiano and GEMS World Academy Chicago in the full interview video.