Jai Shekhawat is the Founder & Former CEO of SAP Fieldglass. SAP Fieldglass, a longstanding leader in external talent management and services procurement, is used by organizations around the world to find, engage and manage all types of flexible resources. According to Jai, the greatest gift a customer can give is their problem and the opportunity to take an honest crack at solving it. Why does Jai emphasize the importance of staying in your lane when starting a business? Find out in this exclusive interview.