The Criticism Of Managers Called Micromanagers Is Overrated

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For Irvin Shapiro, CEO of Chicago-based DialogTech, micromanaging is the result of insufficient communication channels. Believing that great companies are built with great conversations, his company DialogTech provides marketers call tracking, call attribution and insights to improve customer journey optimization. As the CEO, Irvin is responsible for overall business strategy and corporate leadership. Tune in to listen to the experiences that helped Irvin form his personal leadership philosophy.