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Chris Campbell, CEO of ReviewTrackers, believes in the power of focusing on the important tasks, and cutting out all distractions. ReviewTrackers helps busy professionals save time, money, and resources so they can focus on what matters most: their customers. The ReviewTrackers team takes pride in continually following up with customers and delivering them a solid product with great service.

Company description

ReviewTrackers is the award-winning customer feedback software that helps businesses measure and transform the customer experience. The platform collects review data from 85+ review sites to surface customer insights that enable brands to listen to, comprehend, and make data-driven decisions about what their customers truly need or want. Trusted by 30,000+ businesses, ReviewTrackers helps busy professionals save time, money, and resources so they can focus on what matters most: their customers.

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Chris Campbell is the CEO and Founder of ReviewTrackers, an award-winning customer feedback software platform for managing online reviews and harnessing the voice of the customer. An online marketing and SEO strategist with over 10 years of entrepreneurial experience, Chris sold his first company (with over $1 million in revenue) at age 19. He has also successfully developed marketing and customer engagement campaigns for the United Nations, Dell, PepBoys, Nissan, and Jamba Juice, among others. He graduated from DePaul University, where he won the 2009 Outstanding Entrepreneur of the Year award.

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Kevin Werner, CEO of Renovo Financial, LLC, talks about the importance of being coachable. He reflects on his past mentors and how they truly taught him to care about the customer experience. Renovo Financial is a Chicago-based private lender for exceptional real estate investors who rehab or build single-family or small multi-family properties. When it comes to real estate, what is more important than location? Find out.

Company description

Renovo Financial is Chicago-based private lender for exceptional real estate investors who rehab or build single-family or small multi-family properties. Working as a partner, Renovo helps investors quickly undertake projects with confidence, providing capital, expertise, resources and out-of-the-box solutions not found with traditional or online lenders. Loans can be closed in as little as 10-days and draw requests are processed within 24-hours, providing Renovo clients with a reliable stream of capital needed to execute deals in today’s marketplace. Most importantly, Renovo is a customer service-driven organization, focusing on each individual client’s plans and goals. Renovo was recently named the second fastest growing business in Chicago by Crain’s Chicago Business.

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For Kevin Werner, the Founder and CEO of Renovo Financial, a career in real estate lending was a natural fit. A focused “self-educator” and avid reader, Werner is constantly expanding his knowledge base through a variety of sources, including Tony Robbins and Robert Kawasaki training seminars.  Nothing has served him better though than the old-fashioned “School of Hard Knox,” as he puts it. Now 20 years into his lending career, Werner has overseen direct lending companies that have provided more than $500 million in funding to thousands of Chicago-area new-construction and renovation projects. As the CEO of Renovo Financial, Werner services clients with a variety of needs. Regardless of the project, Werner defines his philosophy succinctly: “all in.” “My philosophy is to choose your business, your team, and your clients wisely, and then put everything you’ve got into being the best advocate for each, doing everything you can for everyone involved,” he explains. “Renovo is in the customer service business. There is no excuse for anything less than amazing customer service.”

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Serge Belferman, President of Prestige Designs, talks about the Italian kitchens, baths and home furnishings that his company has to offer. Prestige Design’s main emphasis is on understanding the individual and personal needs of each one of their clients and catering to their particular requirements. Serge reflects on his career, highlighting some of the core values that got him to where he is today. Why is Serge always flying to and from Italy? Find out.

Company description

Prestige Designs is an exclusive supplier of fine Italian kitchens, baths and Italian furniture. Our comprehensive collections include some of the most well-known and respected Italian manufacturers such as Copatlife, Euromobil, Dall’Agnese, Sedit, Bluform, Tonin Casa and Martini Mobili.  With more than twenty years of experience in the industry, our service minded sales staff and highly trained design team are geared towards making your experience a pleasurable one that is unique and unforgettable. Our main emphasis is on understanding the individual and personal needs of each one of our clients and catering to their particular requirements.  Prestige Designs has become a leading resource for Italian kitchen design and interior furnishings in the Chicagoland area.  We also work directly with interior designers, architects, builders, and developers offering substantial discounts for trade professionals.  Quality is something we take very seriously at Prestige Designs in Chicago.  We constantly travel to Italy to view the newest trends and products from our manufacturers before adding them to our Italian furniture collections.  This ensures that the quality of the products is up to our customer’s high standards.  Whether it is kitchens, baths or furniture we make sure that our manufacturers use only the best materials. Whether we are working on a single residential project or a multi-family condominium project Prestige Designs can help from the initial design to the final installation of all our products ensuring our customers satisfaction from beginning to end.

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Prestige Designs is an exclusive supplier of fine Italian kitchens, baths and Italian furniture. Our comprehensive collections include some of the most well-known and respected Italian manufacturers such as Copatlife, Euromobil, Dall’Agnese, Sedit, Bluform, Tonin Casa and Martini Mobili.  With more than twenty years of experience in the industry, our service minded sales staff and highly trained design team are geared towards making your experience a pleasurable one that is unique and unforgettable. Our main emphasis is on understanding the individual and personal needs of each one of our clients and catering to their particular requirements.  Prestige Designs has become a leading resource for Italian kitchen design and interior furnishings in the Chicagoland area.  We also work directly with interior designers, architects, builders, and developers offering substantial discounts for trade professionals.  Quality is something we take very seriously at Prestige Designs in Chicago.  We constantly travel to Italy to view the newest trends and products from our manufacturers before adding them to our Italian furniture collections.  This ensures that the quality of the products is up to our customer’s high standards.  Whether it is kitchens, baths or furniture we make sure that our manufacturers use only the best materials. Whether we are working on a single residential project or a multi-family condominium project Prestige Designs can help from the initial design to the final installation of all our products ensuring our customers satisfaction from beginning to end.

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Jamie Teets, CEO of Transportation One, takes pride in effectively offering cost effective shipping solutions to his clients. Transportation One is a full-service, multi-modal logistics provider dedicated to meeting the demands of the transportation industry. Jamie reveals why he always chooses to work with integrity and never cut corners. What is the number one asset to your company? Find out in this video.

Company description

Transportation One is a full-service, multi-modal logistics provider dedicated to meeting the demands of the transportation industry. Our innovative, energetic team understands the constantly evolving needs of shippers and carriers alike. We invest heavily in cutting-edge technology and experienced logistics professionals, allowing us to deliver superior service to all of our clients. At Transportation One, we provide worry-free shipping services that are cost effective, consistent, committed and reliable. We never give loads back and we never provide paper rates. We build mutually beneficial relationships with each customer so that at the end of the day everyone goes home happy. We operate in both domestic and international marketplaces, introducing innovative solutions for every supply chain we encounter. Put simply, when it comes to transportation, we're the one you want.

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Jamie Teets hails from Grand Rapids, Michigan. He graduated from Indiana University, Kelley School of Business, majoring in Operations Management and Marketing. His family has a long history in the Automotive and Manufacturing industries, so Jamie began to learn about the business early in life. He worked summer jobs on the manufacturing floor as well as in the Engineering, Sales, Forecasting, and Supply Chain departments. This gave him a solid, diverse professional foundation that has allowed him to become a knowledgeable and successful businessman. Jamie demonstrated great ambition, as well as a strong entrepreneurial spirit, when he co-founded Transportation One LLC in 2010. With over ten years of experience in transportation brokerage, Jamie’s vision was to build one of the fastest growing and most profitable Third Party Logistics companies in the country. With six years of his dedicated work so far, Transportation One is well on its way to achieving Jamie’s impressive goals. Not only does Jamie run an efficient brokerage, he also focuses on encouraging outstanding performance and loyalty from his associates by offering them limitless opportunities to excel in the industry. One of the pillars of Transportation One revolves around fostering constant growth. There is always more to be done. There are always better ways to do it. Jamie seeks out employees who will go above and beyond when it comes to customer satisfaction and building lasting client relationships. Jamie is a huge fan of all Detroit’s major league sport teams as well as those from his alma mater and Michigan State University. In the summer of 2015, he married his longtime girlfriend Lindsey. They welcomed a baby boy into the world the following spring.

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Paul McEntee, a Partner at B2B CFO, discusses how his business has been successfully providing CFO services to small business for over 30 years. As the USA’s largest CFO services firm, B2B CFO focuses on helping emerging and mid-market companies with revenues up to $75 million grow their businesses. Paul touches on the importance of planning early for transitions, and always knowing the worth of your company. How does Paul envision the future of his company? Find out.

Company description

B2B CFO® offers expert services to help thousands of business owners successfully sell their companies and then enjoy an active lifestyle. As the USA’s largest CFO services firm, B2B CFO® focuses on helping emerging and mid-market companies with revenues up to $75 million grow their businesses. These owners want to increase cash flow, profitability, sales and company value. Expanded offerings include complete exit strategy assistance to help business owners get to the next stage of their lives. The firm offers groundbreaking, long-term professional CFO services to business owners on a strictly 1099 basis, providing them to an underserved market on an affordable basis. Started in 1987 by Founder & CEO Jerry L. Mills, the firm spans 45 states, and has 200-plus seasoned partners with more than 6,000 years of collective top-level experience. The firm’s latest book, The Exit Strategy Handbook: The BEST Guide for Selling Your Business, and its accompanying dashboard software, B2B Exit, will prepare business owners for the impending Baby Boomer Tsunami™, a term coined by Mills, which refers to the great number of soon-to-retire baby boomers who will need help selling their businesses to ready themselves for the next stages of their lives. B2B CFO® was recently named to the Inc. 500|5000 prestigious list of growing companies for the fourth consecutive year.  

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I'm a B2B® CFO Partner, with an interest in helping the owners of privately-held businesses reach their goals, both personal and business. I have over 30 years’ experience partnering with clients to navigate through all business cycles. I am a strong financial and strategic partner to CEOs/owners interested in growing and transforming their businesses. My in-depth experience enables me to assess organizational dynamics, diagnose roadblocks, facilitate outcomes and empower employees. I provide my consulting services on an as-needed long-term basis. This helps privately-held businesses as they benefit from my experience, without the fully loaded cost of a full-time employee. My sweet spot in terms of the businesses I work with are those with sales are in the $5M - $75M range. When I'm not working, I am an avid sailor, occasional golfer and enjoy hiking, fishing and being outdoors.

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Divey Gulati, Co-Founder of ShipBob, Inc., shares how his company helps ecommerce businesses become so successful. ShipBob is a privately held technology company that offers simple, fast and affordable fulfillment for ecommerce businesses. Divey explains the importance of having humility, and never giving up. Why is ShipBob’s website one of the most efficient sites in the industry? Find out.

Company description

Based in Chicago, ShipBob is a privately held technology company that offers simple, fast and affordable fulfillment for ecommerce businesses. As an end-to- end fulfillment solution, we provide warehousing for customers and package delivery in 1-2 business days. Our software combines order and inventory management, customer communication, predictive data and insights, as well as optimized shipping for ecommerce companies. ShipBob has partnerships with online e-commerce platforms such as eBay, Shopify, Amazon and many more that fully integrate into ShipBob’s online software. With recognition as a one-stop shop for direct-to- consumer fulfillment. Learn more by visiting shipbob.com.

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Divey Gulati is one of ShipBob’s co-founders, and he launched the company along with his co-founder Dhruv Saxena in May, 2014 when they realized there was a need for more efficient shipping solutions in the marketplace. At ShipBob, Gulati focuses on the company’s operations, providing the company’s customers with in-house shipping and advanced technology for Amazon-scale logistics. Gulati launched ShipBob with the help of Y Combinator, one of the leading seed accelerators in the country.  Prior to launching ShipBoB, Gulati spent two years as a consultant at Deloitte Consulting.  He holds both an MBA and a BS in Computer Engineering from the University of Illinois.

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Kevin Kent, COO of ReviewTrackers, highlights the challenges he faced throughout his career, showcasing the importance of working hard. ReviewTrackers is the award-winning customer feedback software that helps businesses measure and transform the customer experience. For ReviewTrackers, it’s all about hustling and working well with customers. How does Kevin make sure the company stays on the right schedule? Learn more.

 

Company description

ReviewTrackers is the award-winning customer feedback software that helps businesses measure and transform the customer experience. The platform collects review data from 85+ review sites to surface customer insights that enable brands to listen to, comprehend, and make data-driven decisions about what their customers truly need or want. Trusted by 30,000+ businesses, ReviewTrackers helps busy professionals save time, money, and resources so they can focus on what matters most: their customers.

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Kevin Kent is the chief operating officer of ReviewTrackers, a Chicago-based software company that helps over 30,000 businesses analyze customer feedback across 85+ review sites to measure and transform the customer experience. Equipped with over 10 years of finance, accounting, and operations experience, Kevin is responsible for managing ReviewTrackers’ day-to-day operations, improving the company’s capital efficiency, and providing financial analysis to maximize revenue. Prior to ReviewTrackers, Kevin worked as a senior financial analyst at the private equity firm Golub Capital. He was also an associate at Grosvenor Capital Management, a hedge fund managing more than $25B in assets. Kevin graduated from the University of Iowa with a degree in finance. He then went on to study international business at King’s College in London. He also participated in the international business incubator Start-Up Chile in 2011.

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Jeremy Hayes, President of Active Graphics, discusses the importance of saying yes, and always over-communicating. Active Graphics helps clients create world-class collateral and brand marketing tools. From business advice to life tips, Jeremy provides a lot of important information in this interview. How does Jeremy explain the power of touch? Find out.

Company description

Active is “print and well beyond”. We help clients create world-class collateral and brand marketing tools. We’re a resource that helps our clients reach their marketing and business goals. We provide unparalleled expertise in executing complex projects and campaigns. We offer a portfolio of services that bring your marketing strategies to life – conventional and digital print, fulfillment services, large format printing, and our ActiveAccess software solutions.

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Active is “print and well beyond”. We help clients create world-class collateral and brand marketing tools. We’re a resource that helps our clients reach their marketing and business goals. We provide unparalleled expertise in executing complex projects and campaigns. We offer a portfolio of services that bring your marketing strategies to life – conventional and digital print, fulfillment services, large format printing, and our ActiveAccess software solutions.

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“What you do is important to your customers”, says Michael DeCata, President and CEO of Lawson Products, Inc. Lawson Products has been a successful industrial distributor of maintenance and repair products for over 65 years. Michael discusses some of the best business advice he has received in his career. From evaluating the value of culture within a business, to continually practicing consistency, Michael shares the factors that drive his successful business.

Company description

Celebrating its 65th anniversary in 2017, Lawson Products (NASDAQ: LAWS) is an industrial distributor of maintenance and repair products. Lawson carries a comprehensive line of products and provides inventory management services to the industrial, commercial, institutional and government maintenance, repair and operations (MRO) market. With several strategically located distribution centers in North America, Lawson ships to customers in all 50 states, Puerto Rico, Canada, Mexico and the Caribbean. Under its Kent Automotive brand, the Company supplies products to collision and mechanical repair shops as well as automotive OEMs. For additional information, please visit lawsonproducts.com or kent-automotive.com

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Senior executive with a demonstrated record of success in domestic, multinational public and private companies. Extensive experience in business and strategy development, sales and marketing, finance, operations, logistics, productivity, labor negotations, supply chain and quality (Six Sigma). BS Mechanical Engineering (1979). Developed, planned and executed growth-based strategic initiatives that increased revenues and profits at multiple General Electric business units, W.W. Grainger, United Rentals, as President of the Chefs' Warehouse and the President & Chief Executive Officer of Lawson Products.

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“The more I listen, the more I learn”, says Eric Whobrey, President of the Chicago Interactive Marketing Association. For Eric, listening to the opinions and suggestions of his co-workers has been one of the keys to his success. Although books and a formal education are wonderful ways to gain knowledge, Eric discusses how getting out and being engaged with the community can also drive personal and professional success. One example of being engaged would be to attend a CIMA event, an association that is working to provide the Chicago interactive marketing community with opportunities to network, learn, and share expertise.

Company description

Founded in 1997, the Chicago Interactive Marketing Association (CIMA) is a dedicated group of digital and interactive marketing professionals working to provide the Chicago interactive marketing community with opportunities to network, learn, and share expertise. In addition to providing opportunities to the professional community, CIMA is investing in Chicago’s future as a leader in technology through educational scholarships and research grants, grants for local start-ups, and the CIMA Interactive Marketing Certificate Program at DePaul University. CIMA gives back to the Chicago community at large, partnering with Off the Street Club and Chicago Cares.

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Eric is President of the Chicago Interactive Marketing Association (CIMA) - an organization dedicated to education, networking, career development and philanthropy for the Chicago Advertising, Marketing and Technology community. Eric also works as a Senior Project Manager at Centro. He consults with internal and external stakeholders to clearly identify and deliver on projects that make Centro, and the industry, a better place to work. He primarily manages the Data Program for Centro's Technology group. Prior to Centro, Eric was an Interactive Technical Manager at closerlook. Eric was also a Senior Account Executive at Proof Integrated Communications. In his career he has worked in Account Management and Digital Marketing Strategy, Corporate Communications, Corporate Reputation Management, Website Development, and Database Development. His client list has consisted of a number of Fortune 500 companies, including Hormel Foods, HAVI Global Solutions, Amazon, Tork, Accenture, Sterling Jewelers, Discover Financial Services, and The San Francisco Airport. Majoring in communication studies and minoring in Spanish, he graduated from Northwestern University, where he was also president of the club baseball team and a contributor to the Spanish Department newsletter. He spent half of his junior year studying abroad in Seville, Spain.

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“Step outside of your comfort zone”, says Jeff Mariola, President of Brilliant. Brilliant is an award-winning search, staffing and management resources firm specializing in accounting, finance and information technology for the greater Chicago and south Florida labor markets. Jeff talks about how the best advice he has received from his mentors has changed his views on recruiting, hiring, training and ultimately keeping talented individuals on his team. Why is Jeff’s work so meaningful to him? Find out.

Company description

Brilliant is an award-winning search, staffing and management resources firm specializing in accounting, finance and information technology for the greater Chicago and south Florida labor markets. The firm represents high-quality accounting, finance and information technology talent and matches them with hiring companies throughout various industries including manufacturing, distribution, health care, professional services, retail, legal, technology, real estate, nonprofit organizations, software and hospitality, among others. Many of Brilliant’s team members include former hiring managers, and accounting and finance professionals from the Big 4 accounting firms, as well as other leading professionals in the industry. Since its inception in 2009, Brilliant has been recognized on many prestigious lists including being ranked No. 6 on Forbes’ 2017 America’s Best Professional Recruiting Firms and No. 25 on Forbes 2017 America’s Best Executive Recruiting Firms—not to mention Crain’s Chicago Business Fast 50 for three straight years including No. 1 in 2015, Staffing Industry Analysts Fastest-Growing Staffing Firms in the United States for three straight years including No. 2 in 2015, Inavero’s Best of Staffing Talent for North America two years in a row, Inc. 5000 for three straight years, Best Places to Work South Florida, 101 Best and Brightest Companies to Work For® for four straight years, and others. To learn more about Brilliant, visit www.brilliantfs.com, call 312.582.1800 or follow @BrilliantFS on social media.

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Jeff Mariola joined Brilliant as President in 2015 to enhance and expand the management team, instill a culture of learning and development, and prepare the Company for its next stage of growth. Jeff continues to serve as the Company’s President and leads all day-to- day operations. Jeff offers more than 20 years of successful CEO leadership experience from two multi-international business service companies. He creates cultures that consistently score above other high-performing companies in the areas of profitable growth, engagement, empowerment and leadership. Jeff is a frequent keynote speaker on the subject of personal leadership for private, public and nonprofit organizations, as well as provides mentoring for young business leaders. Prior to joining Brilliant, Jeff held several presidency positions with Rentokil Initial FTSE 100 company, the largest business services companies in the world providing Pest Control, Hygiene, Interior Landscaping and Workwear services, operating in more than 60 countries.   Serving as President of the Rentokil USA Pest Control business, in 1996 he grew the declining business from $15 million to over $20 million in a three-year period. In 1999, he was offered the presidency of Initial Tropical Plants, North America where he assumed control of an underperforming service business serving 16 markets and total revenues of $70 million, growing it to 32 markets with more than $100 million in total revenues and over 24,000 customers by 2006. In 2007, Jeff was promoted to Managing Director of Ambius, North America & Europe, where he lived in the UK for three years. Throughout this time, Jeff grew revenue from $190 million in 2007 to $236 million in 2012, improved profitability from 8.1 percent in 2007 to 10.2 percent in 2012. Jeff oversaw the acquisition of more than 20 businesses between the years 2000-2012. Jeff is an active member of the community and pursues a variety of rich interests that stimulate his mind and strengthen his core. He is a member of Vistage International, a leading chief executive organization, is a H.O.G. (Harley Owners Group) member enthusiast and an avid triathlete, competing in events both here and abroad. Jeff also has a soft spot for the Opera and volunteers as a supernumerary at the Chicago Lyric Opera.

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“Look outside of your organization and yourself”, says Michael Horowitz, President of TCS Education System. TCS, which stands for The Community Solution in Higher Education, includes five colleges with campus locations across 12 cities and a community of 21 global academic partners. Today, TCS Education  System fulfills the aspirations of nearly 7,000 students. Michael discusses the importance of creating a network of radical cooperation within your community. Relationships with the community, students, government and other businesses not only fuel improved insights but accelerate growth within your business.

Company description

TCS Education System (TCS) is a nonprofit system of colleges created to advance student success and community impact. Leveraging our shared vision, scale, and cross-college collaboration, our student-centered System affords TCS partners with the ability to squarely focus on student education, and has the power to change the world. We count five colleges among our ranks with campus locations across 12 cities and a community of 21 global academic partners. Today, the System fulfills the aspirations of nearly 7,000 students. TCS is a leader in the successful execution of this innovative model. Our colleges have prospered in a sector marked by unprecedented challenges. Visit www.tcsedsystem.edu to learn more.

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With a 30-year career as an innovator in higher education, Dr. Horowitz is a nationally recognized strategic leader. Having served numerous roles as faculty member, administrator and entrepreneur, he was inspired in 2009 to forge a new path in higher education that leads to improved student outcomes and better communities around the world. As a result of that inspiration, he founded TCS – a nonprofit system advancing student success and community impact. The colleges and universities within TCS include The Chicago School of Professional Psychology, Pacific Oaks College & Children’s School, Dallas Nursing Institute, The Santa Barbara & Ventura Colleges of Law, and Saybrook University – each offering a wide range of national on-ground and online programs. Under his guidance as TCS President, the system provides operational support to these institutions, allowing them to collectively educate approximately 7,000 students each year, and maintain the relationships they hold with more than 27,000 collective alumni. The system’s global engagement efforts also link its colleges and universities to more than 20 international academic partners. Dr. Horowitz is past president of the National Council of Schools and Programs of Professional Psychology, a former trustee of North Central University, and has previous affiliations with various accreditation and regulation bodies. He holds a B.A. in Psychology from Columbia University and a Ph.D. in Clinical Psychology from Northwestern University. Beyond his work at TCS, he currently lends his expertise as a Consultant Evaluator/Team Chair for the WASC Senior College and University Commission (WSCUC).