Kelly Conway is the President and CEO of Mattersight Corporation. Kelly started the company in 1994, as a division of a then-public company, Technology Solutions Company (TSC). Then known as eLoyalty Corporation, Kelly led the spin-out of the company in 2000, when it became a separate, NASDAQ-traded, public company.
Prior to joining TSC in 1994, Kelly was a partner at Spencer, Shenk and Capers, a management consulting firm focused on strategic planning and large scale organizational change initiatives. From 1984 to 1990, he worked for venture-backed telecommunications manufacturing company, Telcom Technologies. Telcom Technologies was an early leader in building software-driven switches for call centers. During his tenure at Telcom Technologies, Kelly held positions as CFO, Vice President of Marketing and President.
Kelly started his career at Deloitte and Touche in 1980, where from 1980 to 1984 he focused on accounting, auditing, tax, and business planning for emerging venture-backed firms. He holds a BA in Economics from the University of California at Los Angeles and an MBA specialized in Finance and Accounting from the University of Southern California. He also holds CPA certification.